Caroline Diamond

Expertise

•  Hospitality & Leisure
•  Engineering
•  Creative Industries

Overview

Caroline is the Director of C Diamond Consulting Ltd, which offers a range of consultancy services to private sector clients. Caroline has specialised in SME development since 2004 and has a passion for working with businesses to assist them to develop and grow. Her inputs span a number of areas including market research, sales development, lead generation, export growth, development and implementation of business plans. She has extensive experience across a range of sectors including: - creative industries, engineering, hospitality & leisure, professional services and construction to name a few. Caroline has extensive experience in working throughout the island of Ireland through Intertrade Ireland’s Acumen and Elevate Cross Border Sales initiatives. Through these mentoring assignments Caroline has supported clients’ research, develop and win new business in the North and South of Ireland. Creative Examples Include: Caroline provided export consultancy and mentoring services to a ROI product sourcing company wishing to export into NI. She carried out market research and sales support into NI and supported the development of an export market strategy. NI Export Sales of €187k generated for an ROI company into NI who had 0% sales in NI prior to this project. Additional sales pipeline - €75k. This work was carried out over a 14 month period through Elevate and Part Time Acumen sales. Caroline worked with a Design Bureau who provides specialist and technical service to the fashion and textiles industries in NI. She worked with them to carry out research into identifying potential customers in ROI. A Database of 24 manufacturing companies and 22 Showcase Designers were selected – totalling a potential prospect list of 46 companies. 8 leads were generated with a range of high end fashion designers and a number of clothing manufacturers. This support enabled the client to raise their profile to a section of the ROI clothing industry that had not been contacted previously. Engineering Examples Include: Caroline worked with an ROI based Engineering company specialising in the manufacture of small turned components. She carried out market research into 100 prospects and buyer contact details gathered, these ranged across a number of sectors:-Hydraulic companies; Materials handling; Aerospace; Medical devices; Engineering and Pharma. A total of 5 meetings were set up and 1 additional opportunity to quote. Hospitality & Leisure Include: Caroline worked with an NI “hospitality on the move” business to support their efforts to bid for new work in the greater Dublin area, including corporate clients and within the events sector. Outputs included development of a new brand, revised approach to bidding for new work and development of new key prospects in new markets and sectors. Caroline brings all this experience into Diamond Consulting, where her approach to working with clients is to offer absolute commitment in supporting them to achieve their goals and create results.